Do you bulk bill?
No. Mojo Klinik is private billing. Medicare rebates apply for eligible consultations.
What does the Medicare rebate cover?
Medicare rebates apply to in-person initial consultations and followups (within 12 months of an in-person appointment, telehealth followups are also rebate-eligible). Functional pathology testing is generally privately billed.
Why is the first telehealth appointment not
Medicare-rebated?
Medicare requires an in-person appointment to establish the patient-doctor relationship before telehealth becomes rebate-eligible.
Why is the Heavy Metal Initial Appointment not
always Medicare-rebated?
Heavy metal assessment involves specific clinical criteria. Medicare may apply depending on the clinical context. We are transparent about cost at booking.
What if I need to cancel?
Cancellations made more than 48 hours before the appointment are not charged. Within 48 hours, the full consultation fee applies.
How do I book?
All new patient appointments are booked online via our online booking system. Reception cannot take new patient bookings by phone but can be reached on 02 9133 8500 for general enquiries.