Mojo Klinik / Conditions / Hormones / Hormone Imbalance: Investigation and Care
DR MARIA MACKEY
Mojo Klinik · Neutral Bay Sydney
Hormone imbalance: investigation and care.
Hormones do not work in isolation. We do not test them that way.
Cycle changes. PMS that disrupts your life.
PCOS (polycystic ovarian syndrome), fertility, postpartum
picture not resolving.
Or you have been told your hormones are fine and they
clearly are not.
SOUND FAMILIAR?
You will recognise yourself in some of these.
Most patients arrive carrying one or more of these.
- Your cycle has changed in some new way (timing, flow, symptoms)
- You have PMS or PMDD that disrupts your life
- You suspect PCOS or have a diagnosis but feel the standard care has not addressed the drivers
- You are struggling with fertility and want a deeper investigation
- You are post-baby and have not felt right since
- You have mood, weight, or sleep changes that align with your cycle
- Your hormones have been tested and you have been told they are fine
- You are a man with low libido, low energy, or suspected andropause concerns
There is almost always a clinical explanation. Pulling on the thread is what we do
WHAT HORMONE IMBALANCE ACTUALLY IS
Hormones do not work in isolation.
The sex hormones interact with the thyroid, the adrenals, and the metabolic system. A symptom in one usually has fingerprints in the others.
A hormone testing Neutral Bay approach maps the relevant systems together. Sex hormones timed correctly to the cycle. Full thyroid panel. 4-point urinary hormone testing. Metabolic markers. The pattern across them tells the story that any single test misses.
This is also where the cross-link to perimenopause sits: if your symptoms are cycle-related and you are between 35 and 55, the perimenopausal transition is often part of the picture.
"A 2025 SHAW survey found that 21% of Australian women report being dismissed by a healthcare provider when raising hormonal concerns. The hormonal picture in women is genuinely complex. It deserves proper investigation, not reassurance."
Dr Maria Mackey, MBChB. FRACGP. FAARM. Mojo Klinik Founder
A PATTERN MAP
The five patterns we look for.
Hormones do not act in a vacuum. We do not test them that way.
OESTROGEN DOMINANCE
Frequently missed in standard care.
THYROID INVOLVEMENT
Often part of the cycle picture.
LOW PROGESTERONE
Common, treatable, often missed.
HPA-DRIVEN
Stress and HPA axis at the centre.
INSULIN-DRIVEN
Metabolic driver in PCOS and beyond.
Identifying the dominant pattern, plus its supporting patterns, sets the plan.
OUR THREE – PHASE APPROACH
Map the systems. Build the plan. Review against where you actually move.
Investigation, reset, restoration.
Phase 1
Investigate
Weeks 1 to 3
Detailed history. Cycle-timed hormonal testing. Full thyroid panel. 4-point urinary hormone testing. Metabolic markers. DUTCH testing where it adds clinical value.
Phase 2
Plan
Weeks 3 to 8
A plan built from what your testing actually shows. Lifestyle and nutritional support, targeted supplementation, hormone therapy where clinically appropriate, metabolic intervention where insulin resistance is part of the picture.
Phase 3
Review
Months 3 to 6
Cycle, mood, and energy often respond first within 6 to 12 weeks. Skin and weight changes typically take 3 to 6 months. Re-testing and review build a sustainable picture rather than a quick fix.
THE FIVE DRIVERS WE LOOK FOR
Hormone imbalance almost never has one cause.
Most patients have two or more of these patterns operating together.
Oestrogen dominance
- Relative excess oestrogen vs progesterone
- Heavy or painful periods, breast tenderness, mood changes, fluid retention
Low progesterone
- Common in luteal-phase symptoms
- Sleep disruption, mood, anxiety, PMS, early miscarriage history
Insulin resistance with hormonal effects
- The dominant metabolic driver in most PCOS
- Cycle irregularity, weight that will not shift, skin changes
HPA axis disrupting hormones
- Cortisol affects every other hormone
- Sustained stress disrupts the cycle, the thyroid, and the sex hormone balance
Thyroid involvement
- Frequently overlapping
- Many cycle, mood, and energy symptoms have a thyroid contribution that gets missed without a full panel
PCOS has a new name. Polycystic Ovary Syndrome (PCOS) has officially been renamed Polyendocrine Metabolic Ovarian Syndrome (PMOS). If you have been diagnosed with PCOS, the diagnosis still applies. The name has changed because the condition is a whole-body hormonal and metabolic picture that affects insulin, mood, skin and fertility, not a problem of cysts on the ovaries. That is how we have approached it at Mojo Klinik for years, and how we will continue to approach it. Consensus rename published in The Lancet. Supported by the Endocrine Society, RACGP, Diabetes Victoria, and the Monash WHIRL PCOS Centre.
IS MOJO KLINIK RIGHT FOR YOU?
Is this approach right for you?
IT'S A FIT IF
- Your cycle, PMS, or hormonal symptoms have not been properly investigated
- You have PCOS or suspect it, and want metabolic and hormonal investigation together
- You are postpartum and your hormones have not reset
- You are struggling with fertility and want a deeper investigation
- You want cycle-timed hormone testing, not a single random blood draw
- You are a man with low libido, low energy, or suspected andropause
NOT A FIT IF
- You want a fast script with no investigation
- You want a generic protocol with no testing behind it
- You want us to replace your endocrinologist, IVF specialist, or fertility team
HOW TO START
Two ways to start with us.
You have two booking options with Dr Maria Mackey. The right one depends on whether you want a focused hormone consultation or a deeper big-picture investigation.
OPTION 1
Hormone Assessment with Dr Maria Mackey
- 45 minutes
- $390 in-person
- $410 Zoom
Medicare rebate available for in-person initial consultations
The fast-track. If your concerns are primarily hormonal: cycle, PMS, PCOS, fertility, or low testosterone in men. Targeted testing and a personalised plan.
OPTION 2
Mojo New Patient Appointment with Dr Maria Mackey
- 1 Hour
- $490 in-person
- $510 Zoom
Medicare rebate available for in-person initial consultations
The deep dive. If hormones sit alongside thyroid, gut, fatigue, adrenal, or metabolic concerns that need investigating together.
For full pricing, see Consultation Fees. Telehealth available Australia-wide for followups. Medicare rebates apply for in-person initial consultations (except Heavy Metal Initial Appointment). For your first appointment, in-person at our Neutral Bay clinic is strongly recommended.
FAQ
Frequently Asked Questions.
How much does a chronic bloating or leaky gut consultation cost at Mojo Klinik?
The fastest path is the Gut Assessment with Dr Maria Mackey: 45 minutes,
$390 in-person or $410 by Zoom, with a Medicare rebate available for inperson initial consultations. The deeper investigation is the Mojo New
Patient Appointment: 1 hour, $490 with Dr Mackey or $480 with Dr Varipatis.
Functional pathology (microbiome, intestinal permeability, food sensitivity
testing) is billed separately by the lab.
"For most hormonal presentations the 45-minute Hormone Assessment is the right entry point. The full hour is appropriate when hormones sit alongside multi-system concerns that need to be looked at together."
Dr Maria Mackey, MBChB FRACGP Dip Hom FAARM
I have been told my hormones are normal. Why do I feel like something is wrong?
A single test on the wrong day can look normal in someone with significant
symptoms. Hormones fluctuate. The test needs to be timed correctly to your
cycle, the right hormones tested, and the full picture looked at, including
thyroid, adrenal, and metabolic markers.
"The hormonal picture is not a single number. It is a pattern across the cycle, read against thyroid, adrenal, and metabolic context. Testing the wrong hormone on the wrong day is the most common reason a patient is told her results are normal when she is clearly not."
Dr Maria Mackey, MBChB FRACGP Dip Hom FAARM
A 2024 review in the Journal of Clinical Endocrinology and Metabolism confirmed that singletimepoint hormonal testing has limited sensitivity for cycle-related and perimenopausal
hormonal disorders.
Can integrative care help PCOS (recently renamed PMOS)?
Yes. PCOS, recently renamed Polyendocrine Metabolic Ovarian Syndrome
(PMOS) by international consensus, is fundamentally a metabolic and
hormonal condition. The standard approach often involves the oral
contraceptive pill, which manages symptoms but does not address the
underlying drivers (insulin resistance, inflammation, gut, stress). We address
the drivers. If you were diagnosed with PCOS, that diagnosis still applies.
The name has changed because the condition is a whole-body picture, not
an ovarian one.
"PCOS is fundamentally an insulin resistance picture with hormonal consequences. Mechanism before label. Address the metabolic driver, the gut, and the inflammatory load, and the cycle, the skin, the fertility prospects, and the overall picture usually move together. The oral contraceptive pill manages symptoms. It does not treat the underlying condition."
Dr Maria Mackey, MBChB FRACGP Dip Hom FAARM
A 2024 Lancet Diabetes and Endocrinology review confirmed that insulin resistance is the
dominant metabolic driver in approximately 70 to 80% of PCOS cases.
Do you treat male hormones?
Yes. We assess testosterone (total, free, SHBG), DHEA, oestradiol, and the
related metabolic and adrenal markers in male patients with relevant
concerns: low libido, low energy, low mood, weight changes, suspected
andropause, or fertility-related issues.
"Male hormonal assessment is one of the most underdiagnosed areas in primary care. A man whose testosterone has dropped 30% from his personal baseline can still sit inside a population reference range. We assess your specific picture, not just whether the result clears the population threshold."
Dr Maria Mackey, MBChB FRACGP Dip Hom FAARM
A 2023 review in the Asian Journal of Andrology documented suboptimal testosterone levels in
approximately 30% of Australian men over 40, with a substantial proportion unrecognised.
Do you do bioidentical hormone therapy?
Where clinically appropriate, yes. Body-identical refers to hormones
structurally identical to those your body produces. We discuss all MHT
(menopausal hormone therapy) options in the context of your individual
situation, history, and current Australasian Menopause Society guidance.
The specific regimen is discussed in detail at consultation.
"Bioidentical and conventional MHT terminology overlap considerably in current practice. The body-identical regimen recommended in current AMS guidance is first-line for most women. We tailor the choice to your specific picture."
Dr Maria Mackey, MBChB FRACGP Dip Hom FAARM
For the Australasian Menopause Society’s own patient information on bioidentical and bodyidentical hormone therapy, see menopause.org.au/hp/information-sheets/bioidenticalhormones-for-menopausal-symptoms.
I am post-baby and still do not feel right. Could that be hormonal?
Yes, often. The postpartum period is one of the most significant hormonal
transitions in a woman’s life. Symptoms persisting beyond 6 to 12 months
postpartum may include postpartum thyroiditis, persistent HPA axis
dysregulation, sex hormone shifts, or persistent micronutrient depletion
from pregnancy and breastfeeding.
"Postpartum hormonal recovery is more variable than is often acknowledged. Some women settle within months. Others have hormonal patterns that have not reset 18 months in. Postpartum thyroiditis specifically is significantly more common than standard screening picks up."
Dr Maria Mackey, MBChB FRACGP Dip Hom FAARM
Approximately 5 to 10% of postpartum women develop postpartum thyroiditis, with significant
under-recognition in routine postnatal care. American Thyroid Association, 2023 statement.
What testing will I need?
A comprehensive hormonal assessment may include sex hormones (timed
correctly to your cycle), full thyroid panel, 4-point urinary hormone
testing and DHEA, HbA1c and metabolic markers, and DUTCH testing
where indicated. The specific panel is decided at consultation based on
your presentation.
AN INVITATION
Ready to be properly investigated?
One hour. Your full history. The right tests. A real plan. Book your
first appointment online, or call reception on 02 9133 8500.
WHERE
Suite 11, 40 Yeo Street
Neutral Bay NSW 2089
HOURS
Mon – Fri 8:30am – 5:00pm
Selected Saturdays by arrangement